Prescription Policy

Written Prescriptions:

You have requested a written prescription for one or more products. This is a legal document. In the interests of accuracy and efficiency we will only write prescriptions, we will not call in, fax, and/or email prescriptions. You will need to keep this in a safe location. There may be a charge for a duplicate written prescription.

Pursuant to state law a valid VCPR (Veterinarian Client Patient Relationship) must exist for all prescription medications. This means that the patient has to have been examined recently by a veterinarian. Certain medications may require current labwork.

We have no control of external (outside) pharmacies’ supply and quality control of medications. As such most manufacturer guarantees will probably not apply for pharmaceuticals purchased at other pharmacies. This applies to most manufacturer rebates as well.